Questions &
Answers.

lowkey is phone-verified, completely ad-free, and never sells user data. Every user on lowkey has verified their identity with a real phone number — which makes it significantly harder for bots and scammers to access the platform.

lowkey is a website — it runs in your mobile or desktop browser, no download required. This means no app store fees, instant updates, and access on any device.

We're launching in Southern California first — building a real, active community before expanding to other cities. If you're in SoCal, you're not just a user. You're a founding member of the community.

Not yet — but it's coming. When Travel mode launches, you'll be able to browse profiles in any city before you arrive, so you can connect with people wherever you're heading. For now, you can update your Traveling status on your profile so others know you're visiting. Travel mode is on our roadmap and will be available in a future update.

No. Never. lowkey's business model is a flat monthly or annual subscription. We have no advertising model and no incentive to sell your data or show you ads. That's a promise, not a policy that can change next quarter.

No. Your data — including your HIV status, location, and messages — is never sold, shared, or passed to any third party, especially to advertisers because lowkey has no incentive to monetize your personal information.

Your phone number is used once — to verify that you're a real person with a real phone. Once verification is complete, your number is permanently deleted from our servers. We do not store it, sell it, or use it for any other purpose. We can't contact you by phone or text after signup because we no longer have your number.

During signup, we send a one-time SMS code to your number. Once you enter the correct code and your account is created, the number is deleted. We never store your actual phone number in our database.

No. Browse on your own terms. Nobody gets notified when you view their profile.

$4.99/month or $49.99/year. That's it. No hidden fees, no tiered plans, no features locked behind a higher tier. Every subscriber gets the full experience.

Yes — every new account gets a 30-day free trial. No credit card required. The trial is a one-time offer per phone number.

When your trial ends, you can still browse and view profiles, but you won't be able to message, update your profile, or use features until you subscribe. If you don't subscribe within 7 days of your trial ending, your account will be permanently deleted.

No. The free trial is a one-time offer per phone number. If you sign up again with the same number, you'll be prompted to subscribe directly at the phone verification step.

You have a 7-day grace period after your trial ends where you can still browse lowkey. After that, your account is permanently deleted. You'll receive an email warning you 24 hours before deletion.

Yes — you can cancel anytime. Your access continues until the end of your current billing period, then your account moves to expired status. Your profile and messages are preserved for 7 days before deletion.

Phone verification is the most effective way to keep bots, fake profiles, and scammers off the platform. One phone number, one account — which makes it significantly harder for bad actors to create multiple accounts or run bot campaigns.

No. Once your number is deleted after verification, we have no way to contact you by phone or text. All communication from lowkey goes through your email address.

If your account was banned for violating our Community Guidelines, a one-way hash of your phone number is stored to prevent re-registration. This hash cannot be reversed — it is mathematically impossible to recover your actual phone number from it.

Our Privacy Policy and Terms of Service document this practice in full. Our code is available for independent security review upon request. Email hello@lowkeytap.com for details.

Every dollar you contribute is held in a dedicated account and won't be touched until we hit our $20,000 goal by July 31, 2026. If we don't hit the goal, you get every penny back within 14 days. No questions asked.

The Founding Member tier is available for the first 48 hours only. For $50 you get 3 years of full access — the best value we'll ever offer. After 48 hours, it's replaced by the Early Supporter tier.

After the founding period closes, the Early Supporter tier opens — $50 for 2 years of full access. Available until we hit our funding goal.

For $5 you get 3 months of full access. Low risk, just try it. This tier is available throughout the entire funding period.

You'll receive your personal access code by email when lowkey launches in Southern California. Your code gives you full access for the duration of your tier — no credit card required at that point.

If the funding goal is not reached by July 31, 2026, all backers receive a full refund within 14 days — no questions asked. If the goal is reached but lowkey doesn't launch by end of 2026, all backers will be offered a full refund. We're committed to being transparent throughout the entire process.

My name is JR. I lost both legs in a car accident years ago, and dating apps played a real role in helping me rebuild my confidence. I built lowkey because I think those apps should be better than they are.

I got tired of ads, fake profiles, scammers, and overpaying for features. These apps gave me something important — I wanted to build a version that actually respects the people who use it.

Yes — I designed and sell a vehicle accessory at togohook.com, and I have over 10 years of project/program management experience. I know how to execute a project from idea to delivery.

Right now it's just me. Once funded, I'll bring on a developer to build the live site.